Shipping & Delivery Policy

Every Adantra jacket is handcrafted to order and shipped with care. Here's exactly what to expect from the moment you place your order to the day it arrives.

Step 1 · Crafting

1–5 business days

Your jacket is cut, stitched, finished and quality-checked.

Step 2 · Shipping

4–7 days

Sent by courier with a tracking number emailed to you.

Total delivery time

5–12 days

From order to your door, for most orders.

How your order travels

1Order confirmed
You'll receive an order confirmation email straight away.
2Crafted & quality-checked (1–5 business days)
Your jacket is made and inspected before it is packed. Business days are Monday to Friday, excluding public holidays.
3Shipped with tracking
Once dispatched, we email your tracking number so you can follow your parcel.
4Delivered (4–7 days after dispatch)
Your jacket arrives at your door, ready to wear.

Shipping policy details

1. Processing (crafting) time

Each order is handcrafted and prepared within 1–5 business days after it is placed. Orders placed on weekends or public holidays begin processing on the next business day.

2. Shipping time

After dispatch, delivery takes approximately 4–7 days. In total, most orders arrive within 5–12 days of being placed.

3. Worldwide delivery

We deliver worldwide. Delivery times are estimates and may vary depending on the destination, courier service, customs clearance, public holidays, weather or other circumstances outside our reasonable control.

4. Order tracking

A tracking number is emailed to you as soon as your order ships. If you haven't received it within 5 business days of ordering, please check your spam folder or contact us.

5. Customs & import duties

International shipments may be subject to customs duties, taxes or other import charges set by the destination country. These charges are the customer's responsibility unless otherwise stated at checkout.

6. Delivery delays

While we aim to meet the timelines above, delays can occasionally occur due to customs, courier operations, weather, holidays or other events beyond our control. If your order is delayed, email adantraleather@gmail.com and we'll help right away.

7. Shipping address

Please make sure your shipping address and contact details are correct when placing your order. Delays or extra costs caused by incorrect or incomplete information may be the customer's responsibility. Need to change your address? Contact us as soon as possible, before your order ships.