Frequently Asked Questions

What leather products do you offer?

Adantra Leathers manufactures leather jackets and other quality leather products. Please check individual product pages for current products, materials, sizes, and specifications.

What type of leather do you use?

Leather type and finish can vary by product. Please refer to the specific product description for the material used.

Are your leather products genuine leather?

Our products are manufactured using leather materials as described on their individual product pages. Please review the product specifications before ordering.

Will every leather item look exactly the same?

No. Genuine leather is a natural material, so variations in grain, texture, markings, and color can occur. These natural differences are normal and can make each piece unique.

How do I choose the right size for a leather jacket?

Use the size information provided on the product page and compare the measurements with a jacket or garment that fits you well. If you are unsure, contact us before ordering for assistance.

How should I care for my leather product?

Keep leather away from excessive moisture and direct heat, avoid harsh chemicals, and store it in a cool, dry place. Follow any product-specific care instructions provided with your order.

How long does delivery take?

Please allow approximately 2–3 business weeks for your order to arrive. This includes the time to make and prepare your order and ship it to you.

Do you ship worldwide?

Yes, we offer worldwide delivery. Customs procedures, import duties, taxes, and carrier delays may affect delivery times and costs.

Can I return my order?

Eligible items may be returned within 14 days of delivery, subject to our Return & Refund Policy. Items generally need to be unused, in original condition, and in original packaging.

Who pays return shipping?

Return shipping is normally paid by the customer unless the item is defective, damaged, or incorrect.

How quickly are refunds processed?

Approved refunds are processed within 1–3 business days after approval. Your payment provider may require additional time to post the refund.

Can I cancel my order?

Cancellation requests should be submitted within 24 hours of placing the order. Contact us as soon as possible because orders may enter production or fulfillment.